Setup was quick and straightforward, and Pingcart fit right into our Shopify store without any technical effort. WhatsApp communication became instant and reliable, and we noticed improved engagement almost immediately. Abandoned cart recovery and order updates now run automatically, which has made a real difference to our workflow.
For Shopify Merchants
Turn WhatsApp into a
Revenue Engine
Recover Carts and Grow Sales with Pingcart
Automate order updates and recovery messages on WhatsApp that customers actually engage with & boost your revenue growth.
WhatsApp Official APIMeta VerifiedOfficial Shopify App
Trusted by growing Shopify brands worldwide
“We finally stopped missing customers after checkout.”
Priya S.
Automations
Powerful WhatsApp Automation
Configurable triggers that send WhatsApp messages based on real store events.
Order Creation
Utility Automation
Today
Order confirmed
Hi {{customer_name}} 👋, your order {{order_number}} is confirmed and is being prepared. We'll message you when it ships. Order Total: {{order_total}}
Pingcart
10:41
Order Cancellation
Utility Automation
Yesterday
Order cancelled
Hi {{customer_name}}, your order {{order_number}} has been cancelled. Any eligible refund will be issued per our refund policy. Reply if you need help.
Pingcart
09:58
Order Fulfillment
Utility Automation
Today
Your order is on its way!
Hi {{customer_name}} 👋, great news! Your order {{order_number}} has been shipped. 📦 Tracking No: {{tracking_number}} 🔗 {{tracking_url}}
Pingcart
14:12
Order Delivered
Utility Automation
Yesterday
Order delivered!
Hi {{customer_name}}, your order {{order_number}} has been successfully delivered. 🎉 We hope you love your purchase! Reply anytime if you need assistance.
Pingcart
16:33
Abandoned Cart Recovery
Marketing Automation
Today
You left something behind!
Hi {{customer_name}} 👋, looks like you left a few items in your cart. Don't miss out — complete your purchase before they sell out! 🛒 {{recovery_link}}
Pingcart
11:05
Draft Order Notification
Utility Automation
Yesterday
Invoice ready
Hi {{customer_name}}, an invoice has been created for your order. 📄 Ref: {{order_number}} 💰 Amount Due: {{order_total}} Complete your payment here: 🔗 {{invoice_url}}
Pingcart
13:27
0+
WhatsApp Messages Sent
0%
Delivery Rate
0%
Cart Recovery Rate
0+
Languages Supported
The Platform
One WhatsApp Number. Every Customer Touchpoint.
Pingcart connects your Shopify store directly to the WhatsApp Business API so you can automate every customer message in one place. Send order updates, recover abandoned carts, and verify users instantly on WhatsApp, where customers actually read messages.
Utility
Transactional messaging
Order confirmations, creation, fulfillment, and cancellation updates sent instantly when triggered, every time automatically.
Marketing
Re-engagement & growth
Abandoned cart recovery, bulk broadcasts, flash sales, and loyalty nudges that re-engage customers at scale without manual effort.
Message Recovery
Failsafe Delivery
Auto-retries failed Utility & Marketing messages to ensure maximum delivery success with zero manual effort.
Templates
Build Once. Send Forever.
Create and manage WhatsApp templates aligned with Meta’s Utility, Marketing, and Authentication categories, without having to learn the approval process from scratch.
Variables built in
Personalize every message with order ID, customer name, ETA, or any trigger-based data your workflow needs.
One dashboard
View approval status, edit copy, and manage all templates in one place inside Pingcart.
20+ languages
Communicate with customers in Hindi, Tamil, Spanish, and more, in the language they prefer.
Meta approval ready
Templates are structured to pass Meta Business review smoothly on the first submission.
Template Manager3 templates
order_confirmationActive
shipping_update_standardActive
abandoned_checkout_recoveryPending
PreviewUtility
Order confirmed
Hi {{1}}, your order {{2}} is confirmed and is being prepared. We'll message you when it ships.
Pingcart
10:24
Track order
Help
Create New Template
Cart Recovery
Every Abandoned Cart. One WhatsApp Message.
Detect abandoned checkouts and recover lost sales instantly, with no exports, spreadsheets, or manual follow-ups.
Every abandoned cart in one view
See cart value, customer details, and exactly where each shopper dropped off.
Reach shoppers on WhatsApp
Send recovery messages directly to customers who shared their phone number at checkout.
Know your recovery potential
Track total at-risk cart value and understand how much revenue you can recover.
Send in bulk or review first
Select customers and send recovery messages instantly, or preview each message before it goes out.
Analytics
See What's & Actually Working
Track delivery and engagement for every automated message across events, days, and funnel stages. No guessing which triggers are underperforming.
Per-automation breakdown
View delivery and engagement metrics for each order event in its own dedicated card.
Full WhatsApp funnel visibility
Track every message from sent to delivered to read to replied.
Instant failure detection
Failed sends are flagged immediately so you can fix templates before they impact revenue.
Flexible time filters
Analyze performance over 7, 30, or 90 day windows and refresh insights anytime.
Setup
Live on WhatsApp in 3 Steps
Connect WhatsApp and start messaging in three short steps — no developer needed.
Step 01
Connect Meta Business
Log in with your Meta Business account to connect your official WhatsApp Business profile.
Step 02
Choose Your Number & Profilee
Select the WhatsApp number and business details customers will see when they receive messages.
Step 03
Enable Shopify Triggers
Turn on the automations you need such as order confirmations, cart recovery, and shipping updates. Pingcart starts sending automatically.
yourstore.myshopify.com
Aurora Wireless Earbuds
$129.00
Add to cart
Theme block
Get order updates on WhatsApp
Enable WhatsApp notifications
+91 98765 43210
Editable in Theme editor → App embeds
Integration
It Looks Like Your Store Because It's Built Into Your Store
Pingcart ships as a native Shopify theme block that you can customize directly from the Shopify theme editor, with no code and no impact from third-party scripts on your storefront.
Native theme extension
Embeds directly into your Shopify store without injecting slow or external scripts.
Customize without code
Adjust design, text, and layout settings directly from the theme editor.
Works with any theme
Fully compatible with all major free and premium Shopify themes.
Analytics
Your Revenue Dashboard & Live.
Track message delivery and performance. See what's being sent, what's being opened, and what's converting, all updated in real time.
0
Messages sent today
0%
Click rate
Message performance · Last 7 days
DeliveredOpened
0%
Open rate
₹0K
Revenue attributed
Message performance · Last 7 days
DeliveredOpened
0
Messages sent today
0%
Open rate
0%
Click rate
₹0K
Revenue attributed
Why Choose Pingcart?
Automate communication
Let Pingcart handle routine notifications automatically using real Shopify events and triggers.
Improve Engagement
Reach customers where they're most active. WhatsApp delivers consistently high open and read rates.
Recover abandoned carts
Send timely WhatsApp reminders that bring shoppers back to complete their purchase.
Easy Shopify integration
Native extensions and direct Shopify admin integration make setup and management simple.
Multi-language Support
Create templates in 20+ languages to communicate with customers in their preferred language.
Real-time Analytics
Track delivery, engagement, and performance with a live dashboard that helps measure ROI clearly.
Trusted by Teams Like Yours
Pingcart has completely changed how we communicate with customers. Messages actually get seen on WhatsApp, and that has improved both engagement and conversions. The setup process was smooth, and everything started working without needing ongoing manual effort from our team.
D2C Brand Manager
We were mainly looking for better cart recovery, and Pingcart delivered exactly that. The WhatsApp flows were easy to configure, and we saw more shoppers returning to complete their purchases within the first few days. It’s become a core part of our retention strategy.
Ecommerce Growth Lead
Powered by Leading Partners
WhatsAppBusiness Partner
shopifypartners
MetaBusiness Partner
Built by enterprise integration experts
Pingcart is built by La Confianza, a team focused on designing seamless, intelligent integrations that improve efficiency and drive growth.
The same engineering expertise behind enterprise-grade systems across CRM, data, and cloud infrastructure now powers your store’s messaging layer.
Learn more about La ConfianzaEnterprise expertise
Shopify
Native app platform · where PingCart lives
SalesforceServiceNowDatabricksPower BISnowflakeHubSpot
For Shopify merchants
Your Customers Are Already on WhatsApp. Meet Them There.
Automate every order update on WhatsApp, including confirmations, shipping, delivery, and abandoned cart recovery.
Install Pingcart on ShopifyNo credit card requiredFree to install
Reach us
Talk to Us
Have questions about setup, pricing, or whether Pingcart fits your store? We’re happy to help you figure it out before you commit.
FAQ
Frequently Asked Questions
Everything you need to know about setup, pricing, and using WhatsApp to grow your Shopify store.
WhatsApp has much higher open rates (up to 98%) and gets messages seen faster. Pingcart adds WhatsApp alongside your existing channels, not instead of them.
No. Just connect your Meta Business account, choose your number, and turn on triggers. No code needed.
It's what enables automated, large-scale messaging based on store events like orders and cart activity. Pingcart runs on the API, not the basic WhatsApp Business app.
No. Pingcart is a native Shopify theme extension and doesn't rely on heavy third-party scripts.
There's a free plan plus paid plans from $9.99 to $49.99/month depending on usage and features.